topic Re: transfer incomplete. I need a refund in Get Support

transfer incomplete. I need a refund

Levi007 — Wed, 25 Mar 2026 23:39:41 GMT

my transfer did not go through. i want a refund. how do i go about getting that?

Re: transfer incomplete. I need a refund

Handy1 — Wed, 25 Mar 2026 23:41:35 GMT

@Levi007 You can ask support to help you complete transfer , or request refund by engaging support team just

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: transfer incomplete. I need a refund

hTideGnow — Wed, 25 Mar 2026 23:43:40 GMT

hi @Levi007

yes, you can submit ticket and ask PM agent to help. You can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

But why not call the Porting team and ask them to help to complete the port instead? I have sent you the porting support team number. Please check your Community inbox (https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage), check for the number and call.

And in case the poring team cannot help and ask you to submit ticket (or you rather submit ticket anyway), use the same link above to submit ticket for porting help