topic Re: Pin change in Get Support

Pin change

Bellzz — Wed, 25 Mar 2026 16:40:19 GMT

I need to change my pin

Re: Pin change

hairbag1 — Wed, 25 Mar 2026 16:46:03 GMT

Easy… log in to your account and tap the Account tab at the bottom… then scroll to find Reset Pin.. Make the change and save.

edt

Re: Pin change

Bellzz — Wed, 25 Mar 2026 16:57:17 GMT

It’s not coming up for me, not that easy

Re: Pin change

hairbag1 — Wed, 25 Mar 2026 17:09:00 GMT

@Bellzz

if you're unable to change it using either app or web...click the orange chat bubble on lower right side of page (on the web version)....then start the process to contact Customer Support for their help.

Re: Pin change

softech — Wed, 25 Mar 2026 17:10:07 GMT

@Bellzz yes, the PIN update page is hard to find now

Please login My Account using the browser first. After logged in, paste this link to access the PIN update page:

https://myaccount.publicmobile.ca/en/account/reset/pin