topic Customer service in Get Support

Customer service

Patvail — Wed, 25 Mar 2026 14:51:04 GMT

I have never seen such poor access to customer service. The online system keeps me going around in an endless loop that leads nowhere. i just need to chat with a human being in customer service, does Public Mobile employ humans ??? Do they give a **bleep** ????

Re: Customer service

softech — Wed, 25 Mar 2026 14:54:43 GMT

@Patvail

Private message PM CS agent using this link:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

Or you can share your questions and the Community will try to help if it is not account related

Re: Customer service

Patvail — Wed, 25 Mar 2026 14:59:45 GMT

Thanks, I've sent a message. Just when I thought I had seen it all when it comes to bad service, I met Public Mobile.