topic Re: Canada US Mexico Plan in Get Support

Canada US Mexico Plan

Lily28 — Wed, 25 Mar 2026 00:51:04 GMT

Good evening!

Does the $40 Canada US Mexico plan mean that you can use it from US and Mexico or just call to US and Mexico?

Re: Canada US Mexico Plan

softech — Wed, 25 Mar 2026 00:52:02 GMT

it is a true roaming plan. You can access data/text/voice in US and Mexico just like you are in Canada. And for calls, you can call Can/US/Mex from all 3 countries for free

Re: Canada US Mexico Plan

hairbag1 — Wed, 25 Mar 2026 01:59:22 GMT

@Lily28

To use data, ensure that you’ve enabled Roaming in cellphone settings.

Re: Canada US Mexico Plan

AMorneau — Sun, 29 Mar 2026 14:23:39 GMT

I set up my plan and have data roaming on and connect to Telcel in Mexico. However, I cannot make a call. Have tried adding +1 , 001, straight number, etc. I get a message that tells me some phones are not in service or equipped to receive calls.

Re: Canada US Mexico Plan

Dunkman — Sun, 29 Mar 2026 16:24:46 GMT

@Lily28

Is data working? Texting? Which model phone are you using?

Might be worth manually selecting another Mexician carrier (instead of Telcel) to see whether that works.