topic No incoming call for 6 days in Get Support

No incoming call for 6 days

wandou — Tue, 04 Jan 2022 23:20:44 GMT

I submitted 3 service tickets and four private messages for unssuccesful porting, but got no single response so far after more than 6 days. I don't know what to do.

Re: No incoming call for 6 days

Chaos_Scorpio — Tue, 15 Nov 2016 16:15:45 GMT

did you provide the mod with all your info? if not expect delays

Re: No incoming call for 6 days

Pier — Tue, 15 Nov 2016 16:16:46 GMT

Hi @wandou,

Sorry to hear that you have no service for a couple of days. Could you message @Shazia_K, @Mary_M, @Saray_O or @Caroline_D in private? One will look into the issue for you asap. Be patient....

Re: No incoming call for 6 days

mimmo — Tue, 15 Nov 2016 16:20:14 GMT

send them all your info (phone number, old account name, old account number, sim card number possibly) in a private message and title it Porting issue day 6, please help.

I'll tag @Shazia_K, hopefully she will see this thread.