topic Need Help !! URGENT!!! in Get Support

Need Help !! URGENT!!!

Abhyss — Tue, 24 Mar 2026 15:50:46 GMT

Hello , my name is Abhay and I am using public mobile number which I wanted to reactive after changing my phone yesterday, as to reactive e sim I need to login to my public mobile account , while trying they area requires 2FA with my phone number which is I am trying to active so not able to got my OTP on number and my email is also logged out upon change of device and it requires OTP which will send to my public mobile number ,

**bleep** ! I stuck in locked loop I am not able to login to public mobile or email so I need help guys !

Re: Need Help !! URGENT!!!

hairbag1 — Tue, 24 Mar 2026 15:48:07 GMT

@Abhyss

as you can't access your account, use this link to message Customer Support for their help...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

BTW...you might wanna edit out that info with cell number and email address. On top right side of your original post, click the little circle with the v to edit out that sensitive info that should never be posted in any open community forum.

Re: Need Help !! URGENT!!!

Abhyss — Tue, 24 Mar 2026 15:49:57 GMT

Thank you