Change payment method

Nan600 — Tue, 24 Mar 2026 14:25:36 GMT

Put All new information in.And it will not take it. So frustrating

Re: Change payment method

hTideGnow — Tue, 24 Mar 2026 14:38:39 GMT

PM payment system is glitchy sometimes

if your plan not expired or suspended yet and you still have time, please wait a day or even longer before you try again. When you try, try using both Incognito/private/secret mode on your browser and try with Public Mobile app (with Location Permission enabled)

but if your plan has already expired or you need to pay it very soon, then buy a voucher from Shoppers drug mart or Loblaws or No Frills and then load the voucher using *611 or My Account

This is the full list of retails that you can buy vouchers. Vouchers in some stores need to wait 24 hours, but vouchers from Shoppers and Loblaws can be redeemed immediately:
https://www.publicmobile.ca/en/payment-voucher

On top of physical stores, you can also buy online with extra service fess: buy from muskbird.com , ding.com , recharge.com

Re: Change payment method

hairbag1 — Tue, 24 Mar 2026 14:39:04 GMT

@Nan600

try again in an hr...if that still fails, click the orange chat bubble on lower right side of page to start the process of contacting Customer Support.

topic Re: Change payment method in Get Support

Change payment method

Re: Change payment method

Re: Change payment method