topic Re: Request refund in Get Support

Request refund

djddk19 — Tue, 24 Mar 2026 05:53:29 GMT

Hello,

I switched my mobile service from Public Mobile to Fido today. However, I was still charged by Public Mobile today.

Since my service has been transferred and I will no longer be using Public Mobile, I would like to request a refund for this charge.

Please let me know if you need any additional information.

Thank you.

Re: Request refund

computergeek541 — Tue, 24 Mar 2026 06:02:37 GMT

@djddk19 wrote:
I switched my mobile service from Public Mobile to Fido today. However, I was still charged by Public Mobile today.
Since my service has been transferred and I will no longer be using Public Mobile, I would like to request a refund for this charge.

Sorry, but there won't be any refund, and unfortunately, The Wireless Code does not help consumers of prepaid cell phone plan packages in this matter.

Re: Request refund

computergeek541 — Tue, 24 Mar 2026 08:44:56 GMT