topic Re: Update Mailing Address in Get Support

Update Mailing Address

gfraser1 — Tue, 15 Apr 2025 21:04:26 GMT

I would like to update my mailing address.

I can see on my bills that there is an old address there, but I can not find any place to change it.

Re: Update Mailing Address

Yummy — Tue, 15 Apr 2025 20:56:02 GMT

Address does not mean anything to PM. They will never mail you anything and I believe if and when you order SIM you have to provide delivery address anyway.
Nor you pay taxes on your bill based on an address. It goes by area code.

Re: Update Mailing Address

gfraser1 — Tue, 15 Apr 2025 20:58:31 GMT

that is not helpful.

I still need to update my address

Re: Update Mailing Address

Chalupa_Batman — Tue, 15 Apr 2025 21:03:19 GMT

@gfraser1 wrote:
I would like to update my mailing address.
I can see on my bills that there is an old address there, but I can not find any place to change it.

Hello @gfraser1

Please log into your account and then use this direct link to change your address

https://myaccount.publicmobile.ca/en/account/edit/account-info

Re: Update Mailing Address

JosephMinielli — Mon, 23 Mar 2026 15:35:19 GMT

Has this issue been resolved? Some people like myself need proof of payments coming from a specific address.

Re: Update Mailing Address

computergeek541 — Tue, 24 Mar 2026 03:19:02 GMT

@JosephMinielli wrote:
Has this issue been resolved? Some people like myself need proof of payments coming from a specific address.

Sorry, but a receipt from Public Mobile doesn't prove residence at an addresss.