topic Re: Change My caller ID in Get Support

Change My caller ID

Shkoliar — Mon, 23 Mar 2026 19:35:16 GMT

My Caller ID incorrectly shows Campbell River. I need it to show North Vancouver or just my number. How can I do it?

Re: Change My caller ID

hTideGnow — Mon, 23 Mar 2026 18:50:58 GMT

Public Mobile only send phone number and never send the name on caller id

the reason the receiving ends seeing the name is just they have some app to look up the name using the number sent by Public Mobile. There is nothing much you can do on PM side

Re: Change My caller ID

computergeek541 — Mon, 23 Mar 2026 19:37:00 GMT

@Shkoliar wrote:
My Caller ID incorrectly shows Campbell River. I need it to show North Vancouver or just my number. How can I do it?

On landline systems that state a city and province with the phone number, this is based on CNAC number assignments. What is the area code and the next 3 digits? This determines the city.

Re: Change My caller ID

computergeek541 — Mon, 23 Mar 2026 19:37:47 GMT

@hTideGnow wrote:
hi @Shkoliar
Public Mobile only send phone number and never send the name on caller id
the reason the receiving ends seeing the name is just they have some app to look up the name using the number sent by Public Mobile. There is nothing much you can do on PM side

Campbell River likely refers to the city rather than any business name assignment in a database.