topic Re: I got E-sim issue in Get Support

topic Re: I got E-sim issue in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/I-got-E-sim-issue/m-p/1424633#M972295 <P>hi <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/542188">@Mjs0329</a> </P><P>yes, you shouldn't delete the eSIM.  Once deleted, you need a new one </P><P>Now, you need to ask PM agent to help.   Y<SPAN>ou can submit  ticket by direct message:  </SPAN><BR /><SPAN>          </SPAN><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A><SPAN> </SPAN></P><P><SPAN>Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:<BR />           <A href="https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage</A>            <BR /></SPAN></P><P><SPAN>  </SPAN></P> Mon, 23 Mar 2026 19:08:14 GMT hTideGnow 2026-03-23T19:08:14Z I got E-sim issue https://productioncommunity.publicmobile.ca/t5/Get-Support/I-got-E-sim-issue/m-p/1424631#M972294 <P>hello, I tried to activate my number with PM yesterday, but It's still not working. So I deleted my e-sim for installing again. But It dosen't install now. As a result, I can't use data and there is no service on my phone. So I would like to reslove this problem right away. Could you resolve this issue please?</P> Mon, 23 Mar 2026 19:04:26 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/I-got-E-sim-issue/m-p/1424631#M972294 Mjs0329 2026-03-23T19:04:26Z Re: I got E-sim issue https://productioncommunity.publicmobile.ca/t5/Get-Support/I-got-E-sim-issue/m-p/1424633#M972295 <P>hi <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/542188">@Mjs0329</a> </P><P>yes, you shouldn't delete the eSIM.  Once deleted, you need a new one </P><P>Now, you need to ask PM agent to help.   Y<SPAN>ou can submit  ticket by direct message:  </SPAN><BR /><SPAN>          </SPAN><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A><SPAN> </SPAN></P><P><SPAN>Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:<BR />           <A href="https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage</A>            <BR /></SPAN></P><P><SPAN>  </SPAN></P> Mon, 23 Mar 2026 19:08:14 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/I-got-E-sim-issue/m-p/1424633#M972295 hTideGnow 2026-03-23T19:08:14Z