topic Re: Sim card registration in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Sim-card-registration/m-p/1424434#M972185 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/669174">@Ilenc</a>&nbsp; Did you buy a new physical public mobile SIM card or rebuy eSIM ? If physical SIM card log into your public mobile app got to account page and notice “change SIM card “ and follow prompts to keep same phone number and plan&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Handy1_0-1774200424763.png" style="width: 1320px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/189463iCA9B7064BF58678B/image-size/medium?v=v2&amp;px=400" role="button" title="Handy1_0-1774200424763.png" alt="Handy1_0-1774200424763.png" /></span></P><P>&nbsp;</P> Sun, 22 Mar 2026 17:27:08 GMT Handy1 2026-03-22T17:27:08Z Sim card registration https://productioncommunity.publicmobile.ca/t5/Get-Support/Sim-card-registration/m-p/1424427#M972179 <P>Had to reset phone. Lost e sim card. Just bought a new Sim card. How do I get it to work?</P> Sun, 22 Mar 2026 20:27:32 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Sim-card-registration/m-p/1424427#M972179 Ilenc 2026-03-22T20:27:32Z Re: Sim card registration https://productioncommunity.publicmobile.ca/t5/Get-Support/Sim-card-registration/m-p/1424434#M972185 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/669174">@Ilenc</a>&nbsp; Did you buy a new physical public mobile SIM card or rebuy eSIM ? If physical SIM card log into your public mobile app got to account page and notice “change SIM card “ and follow prompts to keep same phone number and plan&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Handy1_0-1774200424763.png" style="width: 1320px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/189463iCA9B7064BF58678B/image-size/medium?v=v2&amp;px=400" role="button" title="Handy1_0-1774200424763.png" alt="Handy1_0-1774200424763.png" /></span></P><P>&nbsp;</P> Sun, 22 Mar 2026 17:27:08 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Sim-card-registration/m-p/1424434#M972185 Handy1 2026-03-22T17:27:08Z