https://productioncommunity.publicmobile.ca/t5/Get-Support/Activation/m-p/1424271#M972178 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/669831">@Bobo2024</a>&nbsp; Just reboot the phone first if you haven’t already . You might also need to reset network settings and test . By resetting network settings you will just have to re enter wifi passwords . I’d start with that and no you don’t need to buy a new eSIM to change phone number . Infact you can change phone number 4x for free every 30 day cycle&nbsp;</P> Sat, 21 Mar 2026 20:24:13 GMT Handy1 2026-03-21T20:24:13Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Activation/m-p/1424190#M972177 <P>I’m using the same phone from Public Mobile number. I just decided to change my phone number to a new number from Public Mobile with the same phone. The new number shows up in my account, but it’s not working. Do I have to purchase a new eSIM card for it to work</P> Sun, 29 Mar 2026 16:18:56 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Activation/m-p/1424190#M972177 Bobo2024 2026-03-29T16:18:56Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Activation/m-p/1424271#M972178 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/669831">@Bobo2024</a>&nbsp; Just reboot the phone first if you haven’t already . You might also need to reset network settings and test . By resetting network settings you will just have to re enter wifi passwords . I’d start with that and no you don’t need to buy a new eSIM to change phone number . Infact you can change phone number 4x for free every 30 day cycle&nbsp;</P> Sat, 21 Mar 2026 20:24:13 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Activation/m-p/1424271#M972178 Handy1 2026-03-21T20:24:13Z