topic Top up refund in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Top-up-refund/m-p/1424387#M972157 <P>I topped up my account&nbsp; 5 days before the due date. I found a good deal with Telus. Would PM be able to refund this if it's before the due date?</P> Sun, 22 Mar 2026 11:46:19 GMT Londonguy 2026-03-22T11:46:19Z Top up refund https://productioncommunity.publicmobile.ca/t5/Get-Support/Top-up-refund/m-p/1424387#M972157 <P>I topped up my account&nbsp; 5 days before the due date. I found a good deal with Telus. Would PM be able to refund this if it's before the due date?</P> Sun, 22 Mar 2026 11:46:19 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Top-up-refund/m-p/1424387#M972157 Londonguy 2026-03-22T11:46:19Z Re: Top up refund https://productioncommunity.publicmobile.ca/t5/Get-Support/Top-up-refund/m-p/1424390#M972159 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/629540">@Londonguy</a>&nbsp;sorry, PM has a strict no refund policy. Maybe wait another month before changing carrier</P><P>But since Telus owns Public Mobile, some past subscribers was able to ask Telus to give them some one time credit to offset the lost.&nbsp; You can check with Telus directly&nbsp;</P> Sun, 22 Mar 2026 13:00:08 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Top-up-refund/m-p/1424390#M972159 softech 2026-03-22T13:00:08Z