topic Re: My Account in Get Support

My Account

Snowmann — Sat, 21 Mar 2026 21:05:32 GMT

I'm trying to transfer my phone number from Bell over to public mobile. I said yes to the request and now they're saying they didn't receive the request. What do I do?

Re: My Account

BKNS27 — Sat, 21 Mar 2026 21:13:15 GMT

@Snowmann

Contact Bell and have them resend the porting request to PM again.

Meanwhile, your Bell SIM will continue to work until porting is completed.

Re: My Account

kb_mv — Sat, 21 Mar 2026 21:12:53 GMT

@Snowmann wrote:
I'm trying to transfer my phone number from Bell over to public mobile. I said yes to the request and now they're saying they didn't receive the request. What do I do?

@Snowmann Contact the number shown in the message i sent to your inbox. They are port assistance.

Re: My Account

kb_mv — Sat, 21 Mar 2026 21:15:18 GMT

@BKNS27 wrote:
@Snowmann
Contact Bell and have them resend the porting request to PM again.
Meanwhile, your Bell SIM will continue to work until porting is completed.

@BKNS27 I believe the OP @Snowmann is trying to port from Bell To PM so PM needs to resend the request.

Re: My Account

Snowmann — Sat, 21 Mar 2026 21:19:50 GMT

I'm new to public mobile. Where's my inbox? Thanks

Re: My Account

kb_mv — Sat, 21 Mar 2026 21:28:04 GMT

if you are on a browser top of the page looks like an envelope