topic Can not active in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-not-active/m-p/1424244#M972081 Sat, 21 Mar 2026 19:14:58 GMT Jim66 2026-03-21T19:14:58Z Can not active https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-not-active/m-p/1424244#M972081 Sat, 21 Mar 2026 19:14:58 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-not-active/m-p/1424244#M972081 Jim66 2026-03-21T19:14:58Z Re: Can not active https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-not-active/m-p/1424246#M972083 <P><SPAN>If you’re unable to log in to your account, please use this direct link to reach out to a CS Agent.</SPAN></P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank"><SPAN>https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</SPAN></A></P><P><SPAN>A Customer Service Agent will reply to your community inbox here:</SPAN></P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage" target="_blank"><SPAN>https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage</SPAN></A></P><P><SPAN>During business hours (9 AM-10 PM EST) you can expect a response within 30 minutes, but it may be longer depending on current volumes.</SPAN></P><P>&nbsp;</P> Sat, 21 Mar 2026 19:10:40 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-not-active/m-p/1424246#M972083 Chalupa_Batman 2026-03-21T19:10:40Z Re: Can not active https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-not-active/m-p/1424247#M972084 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/670104">@Jim66</a>&nbsp; You need to use the public mobile app to activate not website , have you tried the public mobile app to activate yet ?</P> Sat, 21 Mar 2026 19:12:00 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-not-active/m-p/1424247#M972084 Handy1 2026-03-21T19:12:00Z