https://productioncommunity.publicmobile.ca/t5/Get-Support/Add-ons-data-is-not-applied-although-4-GB-left/m-p/1424136#M972027 <P><SPAN>I have 3 month plan for 9 GB, 10 days before terminating last payment term, i used reward to get 5 MORE GB. Presently i still have 10 days left, but when i use DATA, it is applying from my 9GB NOT FROM 5 GB that i added. Although i still have almost 4 GB LEFT.. Why ??</SPAN></P> Sat, 21 Mar 2026 11:33:45 GMT Abeille_2024 2026-03-21T11:33:45Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Add-ons-data-is-not-applied-although-4-GB-left/m-p/1424136#M972027 <P><SPAN>I have 3 month plan for 9 GB, 10 days before terminating last payment term, i used reward to get 5 MORE GB. Presently i still have 10 days left, but when i use DATA, it is applying from my 9GB NOT FROM 5 GB that i added. Although i still have almost 4 GB LEFT.. Why ??</SPAN></P> Sat, 21 Mar 2026 11:33:45 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Add-ons-data-is-not-applied-although-4-GB-left/m-p/1424136#M972027 Abeille_2024 2026-03-21T11:33:45Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Add-ons-data-is-not-applied-although-4-GB-left/m-p/1424137#M972028 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/420046">@Abeille_2024</a>&nbsp; The data add on only kicks in once you have used up your plans data bucket . Not the other way around&nbsp;</P> Sat, 21 Mar 2026 11:40:15 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Add-ons-data-is-not-applied-although-4-GB-left/m-p/1424137#M972028 Handy1 2026-03-21T11:40:15Z