topic Re: Switching plans in Get Support

Switching plans

MrFX62 — Sat, 21 Mar 2026 02:33:13 GMT

If I switch to a Canada/USA/Mexico plan for a month of travel, can I switch back to the plan I used to have before traveling?

Re: Switching plans

softech — Fri, 20 Mar 2026 19:55:31 GMT

@MrFX62 you can only change to plans available on your My Account > Change Subscription page. So, it is unlikely you will see the plan before your travel again in that page

If you are going US , better to just buy roaming add-on. If you are going Mexico, buy travel esim instead

Re: Switching plans

hTideGnow — Fri, 20 Mar 2026 19:57:22 GMT

hi @MrFX62 no, you won't be able to change back to your current plan if you move away from it.

Re: Switching plans

hairbag1 — Fri, 20 Mar 2026 20:14:54 GMT

@MrFX62

another option is...when you get there, buy a sim and cheap plan from Telcel. The plan I get is 200 peso (about $20Cdn) and you get unlimited calling to Canada / US and Mexico for 30 days....along with 3.5Gb's data. You can find that plan and the sim in any Kiosko or OXXO (much like 7/11). No esim available for prepaid plan...just hard sim ...they refer to them as a chip. All unused data rolls over to next time as long as you renew before current plan expires. I take the $200 peso plan but have a look if there's something that you like better...

https://www.telcel.com/personas/amigo/paquetes/paquetes-amigo-sin-limite

Re: Switching plans

computergeek541 — Sat, 21 Mar 2026 02:34:22 GMT

@hTideGnow wrote:
hi @MrFX62 no, you won't be able to change back to your current plan if you move away from it.

There isn't any way that anyone can say that for sure as it depends on the specific plan and which plans are offered to the specific customer at the given time. It is entirely possible in some cases to change plans and then switch back to the same plan as before.