topic Re: Help needed in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Help-needed/m-p/1423284#M971606 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/393402">@IvyGrant</a>&nbsp;are you porting into PM or porting out?</P><P><STRONG>If you are porting out</STRONG>, login My Account and get the account number on the Profile page. And remember , your account has to be active for the number to be ported out</P><P><STRONG>If you are porting into PM</STRONG> and has to provide PM the old account number, you can p<SPAN>rivate message CS Agent at:&nbsp;</SPAN><BR /><FONT size="2">&nbsp; &nbsp; &nbsp; &nbsp;<A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A><BR /></FONT><EM>**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there</EM></P> Tue, 17 Mar 2026 20:35:38 GMT softech 2026-03-17T20:35:38Z Help needed https://productioncommunity.publicmobile.ca/t5/Get-Support/Help-needed/m-p/1423281#M971603 <P>Hi</P><P>Trying to change carrieres and need my old account number</P> Tue, 17 Mar 2026 23:07:14 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Help-needed/m-p/1423281#M971603 IvyGrant 2026-03-17T23:07:14Z Re: Help needed https://productioncommunity.publicmobile.ca/t5/Get-Support/Help-needed/m-p/1423284#M971606 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/393402">@IvyGrant</a>&nbsp;are you porting into PM or porting out?</P><P><STRONG>If you are porting out</STRONG>, login My Account and get the account number on the Profile page. And remember , your account has to be active for the number to be ported out</P><P><STRONG>If you are porting into PM</STRONG> and has to provide PM the old account number, you can p<SPAN>rivate message CS Agent at:&nbsp;</SPAN><BR /><FONT size="2">&nbsp; &nbsp; &nbsp; &nbsp;<A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A><BR /></FONT><EM>**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there</EM></P> Tue, 17 Mar 2026 20:35:38 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Help-needed/m-p/1423284#M971606 softech 2026-03-17T20:35:38Z