Agent support

PC56 — Tue, 17 Mar 2026 01:51:08 GMT

How do i get customer agent support....when I login with my account info it changes my location from Alberta to Ontario and rhen i have no access to my account

Re: Agent support

softech — Tue, 17 Mar 2026 03:51:58 GMT

@PC56

I do not think the province change matters. But if you cannot login My Account, try login again using browser with Incognito mode. And use Public Mobile app to login if you have not tried yet.

But if you are still unable to login, reach out to PM CS agent for further investigation. Private message CS Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

topic Re: Agent support in Get Support

Agent support

Re: Agent support