topic Re: Scam calls in Get Support

Scam calls

AaronP64 — Thu, 12 Mar 2026 22:17:42 GMT

I have received at least a dozen scam calls a day for the last week from Barrie and Sault St Marie numbers. The first 7-8 digits are always the same but the last 2-3 change, so blocking the numbers hasn’t helped. It’s getting very annoying.

Re: Scam calls

Sansan — Thu, 12 Mar 2026 22:35:59 GMT

Yes, we all receive them too. Some more than some. Not much you can do about them. Just ignore them.

Re: Scam calls

Socrates8567 — Thu, 12 Mar 2026 22:42:28 GMT

Public Mobile is a no-frills carrier and does not offer a "Call Control" feature like its parent company, TELUS, or its sister brand, Koodo. This means you must rely on your phone's built-in settings and external services to manage spam.

iPhone - Go to Settings, Phone and toggle on Silence Unknown Callers. This sends any number not in your contacts or recent outgoing calls directly to voicemail.

Android (Pixel/Google Phone App), Open the Phone app, tap the three dots (Settings), and select Caller ID & spam. Toggle on Filter spam calls to prevent suspected spam from ringing.

Samsung: Open the Phone app, tap the three dots, and select Settings, Caller ID and spam protection to enable the "Hiya"-powered filter.

You can change your phone number directly in your Public Mobile account. This is often a last resort if spam calls become unmanageable, but it’s important to know the limitations and steps first.

Re: Scam calls

AaronP64 — Thu, 12 Mar 2026 22:45:22 GMT

Thank you for the suggestion. I will try this. I’ve been with public for years and have had the odd spam call, but not like this.