topic Data cap reduction in Get Support

Data cap reduction

fgatien — Fri, 13 Mar 2026 00:51:42 GMT

Until today my plan had a data cap of 1.75GB. Today I received a warning stating that I had used 75% of the monthly allotment. What's seems to have changed without notice is that the cap has been reduced. What is going on ?

Re: Data cap reduction

Sansan — Thu, 12 Mar 2026 22:37:49 GMT

Public Mobile usually sends out warning at 75, 90 and 100%.

Any other warning is usually what you set on your phone yourself.

Re: Data cap reduction

fgatien — Fri, 13 Mar 2026 00:08:45 GMT

The issue is the cap... I now see on my account a limit of 250MB but it has been 1.75GB. The mobile data consumption on my Android phone still shows the cap at 1.75GB.

Re: Data cap reduction

computergeek541 — Fri, 13 Mar 2026 00:51:27 GMT

@fgatien wrote:
The issue is the cap... I now see on my account a limit of 250MB but it has been 1.75GB. The mobile data consumption on my Android phone still shows the cap at 1.75GB.

Public Mobile has never had a 1.75GB plan. In your online Public Mobile account, the total shown includes any data add-ons that you had. It now only showing 250MB means that any past add-ons have been used up (or have expired). This also means that your plan has always had only 250MB.