topic Re: Transfered from bell everything work except sms/text in Get Support

Transfered from bell everything work except sms/text

Jboloto — Thu, 12 Mar 2026 05:01:22 GMT

Any idea what i should do? Phone work both ways but sms/text are broken.

Re: Transfered from bell everything work except sms/text

hairbag1 — Thu, 12 Mar 2026 04:25:50 GMT

@Jboloto

try doing a network re-set...see if that restores messaging.

Re: Transfered from bell everything work except sms/text

Jboloto — Thu, 12 Mar 2026 04:44:30 GMT

Just tried sadly seem to not work on a s24u

Re: Transfered from bell everything work except sms/text

softech — Thu, 12 Mar 2026 11:39:26 GMT

@Jboloto

S24 Ultra works on PM network without issue

Please uninstall and reinstall Google Message, and set the app as the default message app, and test again

If the text still does not work, please reach out PM support and they will re-provision the account on the system. Please private message CS Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there