topic Re: Setup new iPhone 17 in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Setup-new-iPhone-17/m-p/1421700#M970604 <P>hi&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/667296">@Clearwaters</a>&nbsp;</P><P>you need to buy a new eSIM on your new iPhone</P><P><SPAN>&nbsp;</SPAN>download the PM app on the new phone, login to the app, go to Account page and choose Buy sim card and select eSIM.</P><P>the system might still charge you the $5.&nbsp; Pay and install the esim&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="App-PurchaseEsim.jpg" style="width: 999px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/145684iBAD7DB3FDD6A8AFC/image-size/large?v=v2&amp;px=999" role="button" title="App-PurchaseEsim.jpg" alt="App-PurchaseEsim.jpg" /></span></P> Thu, 12 Mar 2026 01:19:04 GMT hTideGnow 2026-03-12T01:19:04Z Setup new iPhone 17 https://productioncommunity.publicmobile.ca/t5/Get-Support/Setup-new-iPhone-17/m-p/1421699#M970603 <P>I bought an iPhone 17 without the SIM card slot. &nbsp;How do I transfer the existing phone number from my old phone to the new iPhone 17 using eSIM?</P> Thu, 12 Mar 2026 01:17:24 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Setup-new-iPhone-17/m-p/1421699#M970603 Clearwaters 2026-03-12T01:17:24Z Re: Setup new iPhone 17 https://productioncommunity.publicmobile.ca/t5/Get-Support/Setup-new-iPhone-17/m-p/1421700#M970604 <P>hi&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/667296">@Clearwaters</a>&nbsp;</P><P>you need to buy a new eSIM on your new iPhone</P><P><SPAN>&nbsp;</SPAN>download the PM app on the new phone, login to the app, go to Account page and choose Buy sim card and select eSIM.</P><P>the system might still charge you the $5.&nbsp; Pay and install the esim&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="App-PurchaseEsim.jpg" style="width: 999px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/145684iBAD7DB3FDD6A8AFC/image-size/large?v=v2&amp;px=999" role="button" title="App-PurchaseEsim.jpg" alt="App-PurchaseEsim.jpg" /></span></P> Thu, 12 Mar 2026 01:19:04 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Setup-new-iPhone-17/m-p/1421700#M970604 hTideGnow 2026-03-12T01:19:04Z Re: Setup new iPhone 17 https://productioncommunity.publicmobile.ca/t5/Get-Support/Setup-new-iPhone-17/m-p/1421701#M970605 <P>You need to contact an agent for help with that hit the pink chat link in the bottom right corner and follow the prompts&nbsp;</P> Thu, 12 Mar 2026 01:20:43 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Setup-new-iPhone-17/m-p/1421701#M970605 porcupine 2026-03-12T01:20:43Z Re: Setup new iPhone 17 https://productioncommunity.publicmobile.ca/t5/Get-Support/Setup-new-iPhone-17/m-p/1421705#M970609 <P>It is working now, thank you!</P> Thu, 12 Mar 2026 01:45:54 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Setup-new-iPhone-17/m-p/1421705#M970609 Clearwaters 2026-03-12T01:45:54Z