topic Re: Subscription in Get Support

Subscription

DogDog — Wed, 11 Mar 2026 20:15:13 GMT

Once I leave PM, do I still have access to my account on PM?

Re: Subscription

will13am — Wed, 11 Mar 2026 20:16:56 GMT

@DogDog , your account would be disabled and you will no longer have access to it once you leave this service.

Re: Subscription

DogDog — Wed, 11 Mar 2026 20:20:11 GMT

Then tell me how this is supposed to work. Like any other platform which still grants you access for any information I may need and an records for transactions that had happened... HOW DO I GET COPIES OF ALL THE INVOICES FOR MY TAXES if I have no access to anything any longer?

Re: Subscription

DogDog — Wed, 11 Mar 2026 20:33:47 GMT

No true, I am supposed to still have access to my account for the next 90 days. right now, nothing is working and I do not have access to my account

Re: Subscription

slusagm — Wed, 11 Mar 2026 20:37:52 GMT

If you ported out your number, your account was closed already. The 90 days only applies for people who suspended the account, not if they left PM

If you left, and need invoices, you need to message PM for help

Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Subscription

computergeek541 — Wed, 11 Mar 2026 21:09:35 GMT