https://productioncommunity.publicmobile.ca/t5/Get-Support/eSIM/m-p/1421201#M970311 <P>I just tried to get a plan, the payment went through, I went to set it up on my phone and its saying eSIM not compatible with my phone. I have 16 pro max???</P> Wed, 11 Mar 2026 01:00:14 GMT trisha13 2026-03-11T01:00:14Z https://productioncommunity.publicmobile.ca/t5/Get-Support/eSIM/m-p/1421201#M970311 <P>I just tried to get a plan, the payment went through, I went to set it up on my phone and its saying eSIM not compatible with my phone. I have 16 pro max???</P> Wed, 11 Mar 2026 01:00:14 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/eSIM/m-p/1421201#M970311 trisha13 2026-03-11T01:00:14Z https://productioncommunity.publicmobile.ca/t5/Get-Support/eSIM/m-p/1421202#M970312 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/666561">@trisha13</a>&nbsp;</P><P>iPhone 16 Pro Max is certainly compatible.&nbsp; Please reach out to PM customer support and they will sort this out for you.&nbsp;&nbsp;<SPAN>&nbsp;</SPAN><SPAN>Private message CS Agent at:&nbsp;</SPAN><BR /><FONT size="2">&nbsp; &nbsp; &nbsp; &nbsp;<A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A><BR /></FONT><EM>**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there</EM></P><P>&nbsp;</P> Tue, 10 Mar 2026 11:49:20 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/eSIM/m-p/1421202#M970312 softech 2026-03-10T11:49:20Z