topic Re: Referral code in Get Support

Referral code

CGOM — Mon, 09 Mar 2026 23:25:48 GMT

I signed up with a referral code sent from friend. It was not applied to either account.

Re: Referral code

Handy1 — Mon, 09 Mar 2026 23:36:14 GMT

@CGOM The one time $19 credit should be in your available funds with in 72 hours after activation, if it been more then 3 days you can use the orange chat icon bottom right of page to investigate

Re: Referral code

hTideGnow — Mon, 09 Mar 2026 23:39:20 GMT

hi @CGOM

has it been over 72 hours? your friend will see a $10 credit showing on his/her account as Available funds within 72 hours

for you, you will see the 1 extra public point on your account on renew

if your friend do not see a $10 credit after 72 hours or subscription, then ask your friend to contact PM support agent

submit a ticket with CS Agent using Chatbot here:
  https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
   (If unable to receive 2FA SMS, click "Didn't Receive Code" or "Resend Code" and Select "Send Email")
If any issue with ticket submission, you can submit ticket by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Referral code

BKNS27 — Tue, 10 Mar 2026 01:21:39 GMT

@CGOM

Did you get a notice from PM Congratulations for referring a friend and family…way to go?