I need you help

Daemin — Mon, 09 Mar 2026 22:05:48 GMT

I' d like to change my plans, but it keep saying that I need to resume activation or log in.

Whenever I left my message here, I was not able to talk with an agent, and I found a message next day it was passed 24 hours, it was closed. Please let me know the time I can talk with you.

Re: I need you help

softech — Mon, 09 Mar 2026 22:09:51 GMT

@Daemin

The error indicates that the Eversafe login system is unable to locate your My Account from your email login. But no worries, it is an easy fix for PM support, you will just need to engage them by direct message. Please private message CS Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

topic I need you help in Get Support

I need you help

Re: I need you help