Port 2 number

bhupinsh — Sun, 08 Mar 2026 22:31:28 GMT

Two numbers were ported to Public Mobile.

Both payments were taken but only one number is active.

Both SIMs are showing the same number.

Please fix the second number or refund the second payment.

Re: Port 2 number

hTideGnow — Sun, 08 Mar 2026 22:22:08 GMT

First, remove the phone numbers. We are just customers here, you have posted your numbers in the Community in the internet. Go back to your post, click the down error on the top right, click Edit Message and remove the phone numbers

PM system is one email for one account/phone number. If you have only used one email address and try to subscribe the two plans, your 2nd subscription pushed the first number away. You need PM support agent to sort it out

submit a ticket with CS Agent using Chatbot here:
  https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
   (If unable to receive 2FA SMS, click "Didn't Receive Code" or "Resend Code" and Select "Send Email")
If any issue with ticket submission, you can submit ticket by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Port 2 number

computergeek541 — Sun, 08 Mar 2026 23:11:29 GMT

topic Port 2 number in Get Support

Port 2 number

Re: Port 2 number

Re: Port 2 number