topic Re: Plan in Get Support

Plan

Olivier03 — Sun, 08 Mar 2026 20:40:37 GMT

Hello, I joined public mobile yesterday and I took the 35$ 50go plan. I saw the 35$ 100go plan in the app so I changed for that at the renewal. The thing is my renewal is april 6 but it say the 35$ 100go plan will be active march 8. Is it normal or a bug? I'm kinda worryed it wont change propely this april 6 since it look like its bugged

Re: Plan

Handy1 — Sun, 08 Mar 2026 20:43:41 GMT

@Olivier03 Good for you I did same thing , today and changed to this $35 100GB plan for next renewal too , PM will honour it and your plan will change to it on your renewal date. Can also take screen shot for proof to show support should something go wrong on renewal to be safe

Re: Plan

Olivier03 — Sun, 08 Mar 2026 20:43:50 GMT

Yea it's a realy good price thank you!

Re: Plan

Socrates8567 — Sun, 08 Mar 2026 20:45:15 GMT

Here is some sound advice. Taking a screenshot of the plan details and the renewal date is a wise precaution, especially when managing a transition between plans. It provides a definitive record of the "30-day" cycle and the terms you agreed to, which is helpful if any discrepancies arise during the automated renewal process.