topic Re: New Plans in Get Support

New Plans

Jem1988 — Sun, 08 Mar 2026 19:21:25 GMT

Why are us loyal customers never given the option to change our plan to one of the new ones? Makes me sad ! I love public mobile but only new customers get to lock in the great deals !

Re: New Plans

Socrates8567 — Sun, 08 Mar 2026 14:43:54 GMT

It is incredibly frustrating when it feels like the "welcome mat" is only rolled out for people who haven't spent a dime with the company yet. The reality of the Canadian telecom market, especially with a "no-frills" brand like Public Mobile, is that they prioritize customer acquisition (new sign-ups) over customer retention (keeping you happy). However, if you open your app and choose to change subsription, you may be pleasently surprised.

Re: New Plans

Handy1 — Sun, 08 Mar 2026 14:50:44 GMT

@Jem1988 Right now in my account I was able to get better deal as existing customer then a new activation can get . I was able to get 100GB for $35 CAN/US/MEX plan and in the website the same plan for new activations only gives you 50GB for $35 . So be sure to check your account and se what plans are offered to you . My plan change was actually a downgrade and price as my last plan was $40 so I saved $5 bucks and got even more data . Also if you see plan you like be sure to use the change in renewal option and not immediate plan change so you don’t lose $ on your current cycle

Re: New Plans

computergeek541 — Sun, 08 Mar 2026 15:53:43 GMT

250GB is back

kb_mv — Fri, 13 Mar 2026 19:34:57 GMT

I see that the $50/250GB is back as is $40/150GB. Great time to ditch home internet lol. Neither is available in my plans page.

Re: 250GB is back

funpig1 — Fri, 13 Mar 2026 20:05:43 GMT

It is no coincidence that PM did this in response to Freedom bringing back their $40 250 GB (50GB Roam Beyond) promo ending at the same time.

Re: 250GB is back

hTideGnow — Fri, 13 Mar 2026 19:40:25 GMT

HI @funpig1

yeah, it is not unusual carriers "price match" each other this way

and of course, nice to see PM being competitive

Re: 250GB is back

Handy1 — Fri, 13 Mar 2026 19:50:37 GMT

@kb_mv I see those plans in my account also seen this when trying to log in and when I go to website if Koodo it says 80GB for $27.50 and 20GB for $23 of course it only good for 24 monthes thou then price goes up unsure how much thou

Any upcoming deal like Freedom Mobile Total Freedom New plan ?

S0966 — Mon, 16 Mar 2026 17:57:08 GMT

Can we also expect something like this ?

$40/ month
250GB data in Canada-U.S.-Mexico.
50GB data in 120+ Roam Beyond global destinations.
Unlimited talk & text in Canada and 120+ global destinations.

Re: Any upcoming deal like Freedom Mobile Total Freedom New plan ?

hTideGnow — Mon, 16 Mar 2026 18:08:15 GMT

hi @S0966 for sure not. PM does not have roaming other than US and Mex. and I don't see it will add any