topic Re: Weird Issue in Get Support

Weird Issue

100tieves — Sat, 07 Mar 2026 06:25:54 GMT

Something weird happened. My dad is with Freedom mobile - I have a sim with public mobile. We changed his account today from postpay to prepay (freedom) and it messed up his sim (SOS signal). When that happened it messed up my sim (public) somehow. When this happend I recieved a sms code. I reached out to Freedom's IT to fix his sim, we the issue by reinstalling the esim and when that happened it fixed my issue too..

Re: Weird Issue

Sansan — Sat, 07 Mar 2026 06:43:21 GMT

Not possible

Re: Weird Issue

100tieves — Sat, 07 Mar 2026 08:14:13 GMT

I agree, but it would be too weird of a coincidence.

Re: Weird Issue

computergeek541 — Sun, 08 Mar 2026 13:04:29 GMT

@CS_Agent: Don't prompt customer for account information here. This is a publicly viewable message forum.