topic Re: 3G Network shutting down in Get Support

3G Network shutting down

Angus1965 — Sat, 07 Mar 2026 17:27:33 GMT

I keep getting a message every time I go to make a call about 3G network shutting down.

How do I get rid of this message???

Re: 3G Network shutting down

HALIMACS — Sat, 07 Mar 2026 12:24:10 GMT

@Angus1965 Can you select 4G/LTE or 5G from your device's cellular connections, then try to place another call?

Do you still get the messaging?

Re: 3G Network shutting down

Handy1 — Sat, 07 Mar 2026 12:24:39 GMT

@Angus1965 That’s because public mobile has started to shut done its 3G network in Canada . So if you have older phone that’s not in public mobiles whitelist for voLTE supported devices . You will soon need to upgrade to a new device that’s supported by public mobile with use of voLTE or making calls will one day become an issue for you . And I’m not sure you can opt of the messages . If it’s text messages your getting about it I think you can maybe reply “ stop “ and you will no longer get those text messages but you will also stop getting special offers thru text aswell

Re: 3G Network shutting down

hTideGnow — Sat, 07 Mar 2026 14:55:09 GMT

HI @Angus1965

just to clarify, the 3G shutdown is happening to Manitoba for now only. The rest of Canada will have 3G for around another 2 years

your phone is older and won't work without 3G. You need a new phone that support VoLTE and that is approved by Public Mobile.

if you decide to keep the same phone, you might want to check out Koodo or Telus instead

Re: 3G Network shutting down

on2wheels — Tue, 26 May 2026 16:24:54 GMT

This morning my iphone wouldn't text properly after I left my wifi, probably because I have a shortcut set to change to 3g when I'm at home because the signal is stronger in my part of Ontario. After I got to work I rebooted the phone and it started working on 5G.

When I look at coverage maps I can't tell if my area should still have 3g coverage especially this one that only shows coverage on roadways: https://www.nperf.com/en/map/CA/-/-/signal

https://www.ertyu.org/steven_nikkel/cancellsites.html

I'm in rural eastern ontario so maybe the shutdown here has begun too?.