topic Trying to port a number in Get Support

Trying to port a number

Jay114 — Fri, 06 Mar 2026 22:09:41 GMT

I have been trying to port a number from virgin plus to Public mobile for 3 days. Today, I tried to transfer the number again and answered yes to the number transfer request via text. I called virgin plus number transfer department as well and they sent the request to PM on behalf of me as well. I need to know if PM has received this request and if my number is in process of getting transferred?

Re: Trying to port a number

Sansan — Fri, 06 Mar 2026 22:34:41 GMT

Hi,

You can check with porting team the status. I will send you another message with a phone number to call as it cannot be posted here.

If no one picks up or say they only work for Koodo then message them below.

https://widget.telus.tiia.ai/publicmobile/publicmobile.html

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437