topic Login issues in Get Support

Login issues

Peslalz — Fri, 06 Mar 2026 14:26:07 GMT

Why wont Public Mobility let me access my account page. It keeps sending me back to the 6 digit code page.

slusagm — Fri, 06 Mar 2026 14:28:12 GMT

did you try login My Account using browser with Incognito mode?

softech — Fri, 06 Mar 2026 14:28:28 GMT

try login using browser with Incognito mode.

And try using the Public Mobile app. If you have been using it, please uninstall PM app first, reinstall after a device reboot

Suraiya613 — Wed, 08 Jul 2026 19:45:08 GMT

Having same issue, not sending me my 6 digit code.