topic Re: I cannot get my data to connect to the internet in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/I-cannot-get-my-data-to-connect-to-the-internet/m-p/1419606#M969319 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/77196">@shazia</a>&nbsp; and&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/525646">@YMG</a>&nbsp;</P><P>check any local outage:&nbsp;&nbsp;<A href="https://www.telus.com/en/bc/outages" target="_blank">https://www.telus.com/en/bc/outages</A></P><P>and&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/77196">@shazia</a>&nbsp; did you try Reboot and Reset network settings?.&nbsp; And voice calls work?</P> Wed, 04 Mar 2026 19:04:42 GMT slusagm 2026-03-04T19:04:42Z I cannot get my data to connect to the internet https://productioncommunity.publicmobile.ca/t5/Get-Support/I-cannot-get-my-data-to-connect-to-the-internet/m-p/1419576#M969304 Wed, 04 Mar 2026 18:02:04 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/I-cannot-get-my-data-to-connect-to-the-internet/m-p/1419576#M969304 YMG 2026-03-04T18:02:04Z Re: I cannot get my data to connect to the internet https://productioncommunity.publicmobile.ca/t5/Get-Support/I-cannot-get-my-data-to-connect-to-the-internet/m-p/1419577#M969305 <P>What phone you have?</P><P>Remove the old provider sim card.&nbsp; PM sim should be the only one there, active and set with Label Primary&nbsp;</P><P>Then Reboot phone and Reset Network Settings&nbsp;</P> Wed, 04 Mar 2026 18:06:31 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/I-cannot-get-my-data-to-connect-to-the-internet/m-p/1419577#M969305 slusagm 2026-03-04T18:06:31Z Re: I cannot get my data to connect to the internet https://productioncommunity.publicmobile.ca/t5/Get-Support/I-cannot-get-my-data-to-connect-to-the-internet/m-p/1419603#M969318 <P>My data also is not working&nbsp;</P> Wed, 04 Mar 2026 19:02:05 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/I-cannot-get-my-data-to-connect-to-the-internet/m-p/1419603#M969318 shazia 2026-03-04T19:02:05Z Re: I cannot get my data to connect to the internet https://productioncommunity.publicmobile.ca/t5/Get-Support/I-cannot-get-my-data-to-connect-to-the-internet/m-p/1419606#M969319 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/77196">@shazia</a>&nbsp; and&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/525646">@YMG</a>&nbsp;</P><P>check any local outage:&nbsp;&nbsp;<A href="https://www.telus.com/en/bc/outages" target="_blank">https://www.telus.com/en/bc/outages</A></P><P>and&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/77196">@shazia</a>&nbsp; did you try Reboot and Reset network settings?.&nbsp; And voice calls work?</P> Wed, 04 Mar 2026 19:04:42 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/I-cannot-get-my-data-to-connect-to-the-internet/m-p/1419606#M969319 slusagm 2026-03-04T19:04:42Z Re: I cannot get my data to connect to the internet https://productioncommunity.publicmobile.ca/t5/Get-Support/I-cannot-get-my-data-to-connect-to-the-internet/m-p/1419610#M969320 <P>Slusagm Mayor/Maire.&nbsp; Thank you for the Data Internet solution info.&nbsp;</P> Wed, 04 Mar 2026 19:07:57 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/I-cannot-get-my-data-to-connect-to-the-internet/m-p/1419610#M969320 Bud29 2026-03-04T19:07:57Z