Bill receipts

Frank24 — Wed, 04 Mar 2026 16:06:04 GMT

How do I download bills from Public Mobile from more than a year ago?

Re: Bill receipts

Sansan — Wed, 04 Mar 2026 02:21:54 GMT

For more than 12 months you need agents help. You need to use the chatbot to create a ticket.

hTideGnow — Wed, 04 Mar 2026 02:25:41 GMT

hi @Frank24 PM only keeps 12 month bill for download. For over 12 months, please ask PM agent to help

please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Support will reply via Community inbox here within 2 to 4 hours: