topic Re: Bill increasing in Get Support

Bill increasing

Jj26 — Tue, 03 Mar 2026 22:02:39 GMT

Hi all, I received a text saying my bill will increase from the 20$ plan to 24$ dollars or upgrade for the same cost to the 24$ plan with more data.

is there an option to choose a lower plan cost?
When I am searching the options I don’t see anything lower.

thank you!

Re: Bill increasing

hTideGnow — Tue, 03 Mar 2026 21:57:07 GMT

hi @Jj26

you can only change to plans available on your My Account, Change Subscription page. From what we know, people with $20 3GB plan won't see any other plan lower price. But you can choose another $24 plan with more data than 3GB

if you need to keep a $20 plan with lower data, just 500Mb, you will have to port out to another provider and port back in to get the new activation only $20 plan, but it comes with 500Mb only

Re: Bill increasing

softech — Tue, 03 Mar 2026 22:47:24 GMT

Re: Bill increasing

computergeek541 — Thu, 05 Mar 2026 18:17:42 GMT

no need to repeat others

Re: Bill increasing

waybel — Thu, 05 Mar 2026 22:10:07 GMT

Wife and i both have the $20 so that $8 increase plus tax .Not happy at all .Been with Public mobile a long time

Re: Bill increasing

slusagm — Thu, 05 Mar 2026 22:21:10 GMT

But you have also been saving twice as much as others with 1 account for many years