Sim Card

forkwai — Mon, 02 Mar 2026 20:22:45 GMT

My sim card does not work with my new phone, I wonder if you could send me a new one? My cell no. is (###) ###-####. Many thanks.

Re: Sim Card

softech — Mon, 02 Mar 2026 20:22:25 GMT

@forkwai sim cards rarely fail for no reason. Did you try to put it back to the old phone and it works? If it only does not work on the new phone, it is a device issue

But it it is not working in any phone now and you really need a new one, get a Public Mobile sim card from

Amazon.ca: https://www.amazon.ca/gp/product/B06X9ZGDWG/ (Best and Quickest option, Free Prime next day shipping)
or https://www.amazon.ca/dp/B07R6P5KBB/
local Telus/Koodo/Mobile Klinik stores: https://www.publicmobile.ca/en/pick-up-SIM (call ahead to confirm availability )
Via your My Account: https://www.publicmobile.ca/sim-card or via PM app's Account page(Delivery could take anywhere from 5 days to 3 weeks)

topic Re: Sim Card in Get Support

Sim Card

Re: Sim Card