topic Re: Cell Phone in Get Support

Cell Phone

JoJoJoanne — Mon, 02 Mar 2026 18:04:37 GMT

I signed up for Public Mobility on Thursday, February 26th. I cannot call out on my cell phone.

slusagm — Mon, 02 Mar 2026 18:10:58 GMT

Reboot phone and Reset network settings

or ask PM to reprovision it for you.

Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Meow — Mon, 02 Mar 2026 18:32:11 GMT

Check your account to confirm you ARE subscriber.