https://productioncommunity.publicmobile.ca/t5/Get-Support/Locked-out/m-p/1418885#M968852 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/662813">@Todd14</a>&nbsp;</P><P>have you done a network re-set ? If not, give that a try. You might have to message Customer Support again...ask to be directed to Tech Support, if you do that.</P> Mon, 02 Mar 2026 14:28:12 GMT hairbag1 2026-03-02T14:28:12Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Locked-out/m-p/1418884#M968851 <P>I made too many phone number changes and I am locked out. &nbsp;Technical assistance said it would only last 3 hours. In the app it say 30 days ??? &nbsp; I have been waiting two days.</P> Mon, 02 Mar 2026 14:23:09 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Locked-out/m-p/1418884#M968851 Todd14 2026-03-02T14:23:09Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Locked-out/m-p/1418885#M968852 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/662813">@Todd14</a>&nbsp;</P><P>have you done a network re-set ? If not, give that a try. You might have to message Customer Support again...ask to be directed to Tech Support, if you do that.</P> Mon, 02 Mar 2026 14:28:12 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Locked-out/m-p/1418885#M968852 hairbag1 2026-03-02T14:28:12Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Locked-out/m-p/1418886#M968853 <P>you already talking to PM ?&nbsp; We are just customers here and we cannot tell if that wait requirement is really needed.&nbsp; if you already taking to PM, please reply them and ask&nbsp;</P><P>what i suggest is try login again using browser with Incognito mode, and try uninstall PM app and reinstall.&nbsp; Do this to avoid browser or app cache problem</P> Mon, 02 Mar 2026 14:32:13 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Locked-out/m-p/1418886#M968853 slusagm 2026-03-02T14:32:13Z