topic Re: Subscription Expired? in Get Support

Subscription Expired?

Griffyn1 — Sun, 01 Mar 2026 13:12:12 GMT

Why am I getting this message when I haven’t changed anything in my account and the credit card listed is correct…including the expiration date of 03/31 shown on my card?

Re: Subscription Expired?

Griffyn1 — Sun, 01 Mar 2026 13:20:17 GMT

Sorry, I don’t know how to edit my own post. I just checked my husband’s account. It uses the exact same card with the same expiration date. He didn’t get a message saying that his subscription has expired.

Thanks for your help.

Griffyn

Re: Subscription Expired?

Yummy — Sun, 01 Mar 2026 13:36:04 GMT

Sometimes PM does send or displays incorrect messages. Best way is to check your account and service and if everything works as expected ignore them.

Re: Subscription Expired?

Handy1 — Sun, 01 Mar 2026 13:41:02 GMT

@Griffyn1 If today is your renewal day and services are still working you can safely ignore this message . The system just hasn’t fully updated yet if you check again by lunch time that error message should be gone

Re: Subscription Expired?

Griffyn1 — Sun, 01 Mar 2026 14:23:17 GMT

Thanks, Yummy…I wish PM would revamp things so that these glitches don’t occur…there seem to be an awful lot of them…and they make me nervous, especially when I get a Subscription Expired message! I appreciate your quick response.

Griffyn