topic Re: No provider in Get Support

No provider

ChristinaUs — Sun, 01 Mar 2026 05:16:24 GMT

Phone states no provider yet I am being billed monthly.

Re: No provider

hairbag1 — Sun, 01 Mar 2026 05:19:05 GMT

did you have a Public Mobile account in the past ? If you don't have a PM account but are still being billed, message Customer Support to find out why. Here's a link you can use to dm Customer Support...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: No provider

softech — Sun, 01 Mar 2026 06:17:00 GMT

@ChristinaUs

do you have a physical sim card or eSIM?

if physical, did you try it on another phone? And Reset network settings after a device reboot