topic Re: BAD NEWS! PM IS JACKING UP PRICES! in Get Support

Scam? Text that my plan's monthly payment is going up by $4 a month

Jo001 — Fri, 27 Feb 2026 18:37:09 GMT

Just got texts on two phones with Public Mobile plans that the monthly payment is going up with $4, In typical Public Mobile language it then invites me to click on the link, because Public Mobile has plans at the increased price but with more data than what my plans currently have. I am sure it is a scam: I logged into my account and nowhere anything about any increase; the amount that will be deducted next month is still the same. Please confirm?

BAD NEWS! PM IS JACKING UP PRICES!

funpig1 — Fri, 27 Feb 2026 18:25:30 GMT

Did you get a text message from PM announcing an increase in their prices?

It appears to apply to plans in the $20's.

My $20 plan will increase to $24. In Reddit, another person's $23 plan is increasing to $25.

Here is copy of text message:

"This is Public Mobile with an important message."

Starting April 1, 2026, your monthly plan will increase by $4 per month, from $20 to $24 at the next renewal.

Good news though: you can upgrade to a plan with more data for $24."

Re: BAD NEWS! PM IS JACKING UP PRICES!

PMDroid — Fri, 27 Feb 2026 18:19:18 GMT

This is not a good news ...

Re: BAD NEWS! PM IS JACKING UP PRICES!

Grahank — Fri, 27 Feb 2026 18:19:34 GMT

$2 I could understand. But $4 increase is too much.

Re: BAD NEWS! PM IS JACKING UP PRICES!

hTideGnow — Fri, 27 Feb 2026 18:22:38 GMT

check your My Account, Change Subscription page, maybe there are better plans you can change to.

Re: BAD NEWS! PM IS JACKING UP PRICES!

armtl — Fri, 27 Feb 2026 18:23:55 GMT

I just rec'd the same message. Any other carriers offering something similar at the $20 point?

Re: BAD NEWS! PM IS JACKING UP PRICES!

armtl — Fri, 27 Feb 2026 18:25:25 GMT

All the options on My Account are more expensive... I'm going to have to consult the Office de la protection du consommateur

Re: BAD NEWS! PM IS JACKING UP PRICES!

fleety15 — Fri, 27 Feb 2026 18:25:37 GMT

Yep this happened to my wife. Bill increasing from $23 to $25, but hey don't worry we will help you out and give you a plan with more data for that new price. Not a lot of help since my wife doesn't even come close to using her current data, so now we get to pay more for data that won't be used anyway. I know $2 is not a lot but when everything else goes up it adds up. This happened to my kids plan in the fall. I'm sure they will get to my $30 something plan in the near future. Awesome work PM.

Re: BAD NEWS! PM IS JACKING UP PRICES!

hTideGnow — Fri, 27 Feb 2026 18:27:51 GMT

hi all,

check if you have a $24 8GB plan, that is a better plan

Re: BAD NEWS! PM IS JACKING UP PRICES!

MaritimeFlo — Fri, 27 Feb 2026 18:35:44 GMT

They are bent on nickel-and-diming the guts out of us. Three years ago I was paying $11/mo. for my plan. Then they got rid of the old reward system. Now this.

This makes me want to downgrade my plan since I'm barely using the 3 GB of data I have already have, but apparently existing customers can't downgrade, even to a plan they had in the past. Maybe it's time for me to switch carriers.

Re: BAD NEWS! PM IS JACKING UP PRICES!

funpig1 — Fri, 27 Feb 2026 18:37:33 GMT

It's not, if I have to pay $48 more per year for data I will never use.

I rarely exceed 2GB of mobile data per month. I still have 6GB of non-expiring Holiday Bonus Data which I have never used.

Re: Scam? Text that my plan's monthly payment is going up by $4 a month

hTideGnow — Fri, 27 Feb 2026 18:44:22 GMT

sorry @Jo001 , it is a price hike.

But check My Account , Change Subscription page, you got offered some plans around $24 or $25 but with 8GB data

Re: BAD NEWS! PM IS JACKING UP PRICES!

hncfreyja2 — Fri, 27 Feb 2026 18:44:39 GMT

So here's the thing. I changed from the $19 plan to the $20 to get more data and now instead of paying $19, I gotta pay an extra $5 a month for basically nothing? What a colossal rip off! I swear this company just gets worse and worse. I wish Id've just kept the $19 because I got a feeling I won't be seeing that plan again if at all. I guess it's back to logging in every few weeks to try to get that price down again. What a bunch of BS. Yes, I am PO'd.

Re: BAD NEWS! PM IS JACKING UP PRICES!

hncfreyja2 — Fri, 27 Feb 2026 18:45:39 GMT

Since when are we not able to change our plan??

Re: BAD NEWS! PM IS JACKING UP PRICES!

hncfreyja2 — Fri, 27 Feb 2026 18:46:34 GMT

Agreed. That's a ridiculous increase.

Re: BAD NEWS! PM IS JACKING UP PRICES!

MaritimeFlo — Fri, 27 Feb 2026 18:47:31 GMT

This is exactly my situation. I was baited into upgrading from the $19 plan to the $20 plan. I feel like now it was all orchestrated so they could do this.

I'm scared to take the promotional $24 offer, because they could just do it again in another year.

Re: BAD NEWS! PM IS JACKING UP PRICES!

hTideGnow — Fri, 27 Feb 2026 18:47:33 GMT

hi @hncfreyja2

you can downgrade, just the choice might not be as many as you wish

and @MaritimeFlo , it is not unusual you cannot change back to old plan, that is same with many carriers. But I have to agree, the choice of downgrade is limited

Re: BAD NEWS! PM IS JACKING UP PRICES!

golfball — Fri, 27 Feb 2026 18:48:51 GMT

Just last month they were offering $20 60GB and the $20 100GB and $25 150GB glitch plans all including Can/US/Mex.

With these increases, older plan users will be forced to pay more for less.

Re: BAD NEWS! PM IS JACKING UP PRICES!

hncfreyja2 — Fri, 27 Feb 2026 18:49:15 GMT

You're right. Good point. And I am sick and tired of price changes. It affects accounting for my business and is just more headaches on the books.

Re: BAD NEWS! PM IS JACKING UP PRICES!

hTideGnow — Fri, 27 Feb 2026 18:52:48 GMT

@hncfreyja2 wrote:
You're right. Good point. And I am sick and tired of price changes. It affects accounting for my business and is just more headaches on the books.

hi @hncfreyja2

if you are keeping track of your book, then you should know price change is not uncommon, it's everywhere