topic Sim revalidate in Get Support

Sim revalidate

329tch — Sat, 28 Feb 2026 00:59:32 GMT

Can I revalidate a physical SIM card? I have a sim from a previous plan and want to reuse it, but the app says it is an invalid sim. Can I reactivate it somehow?

Re: Sim revalidate

Socrates8567 — Sat, 28 Feb 2026 01:01:09 GMT

You generally cannot reuse a previously activated SIM card with Public Mobile once its associated account has been closed, cancelled, or ported out. Once a Public Mobile SIM card is deactivated, it cannot be reactivated or used on a new account, requiring the purchase of a new SIM card. Go to Amazon. $4.99

Re: Sim revalidate

hTideGnow — Sat, 28 Feb 2026 01:01:05 GMT

hi @329tch

you cannot use old sim for new subscription.

you need to buy a new one. Get a Public Mobile sim from Telus or Koodo or Mobile Klink for $10 or from Amazon for $5

of course, you can use eSIM as well

Re: Sim revalidate

329tch — Sat, 28 Feb 2026 01:02:39 GMT

Thank you for the clear answers!