Esim

Aissatou27 — Fri, 27 Feb 2026 23:43:36 GMT

I deleted my eSIM by mistake and cannot receive the verification code.
I need to reset EverSafe verification to install a new eSIM.

Re: Esim

hTideGnow — Fri, 27 Feb 2026 23:53:58 GMT

try click Didn't Receive code or Resend Code and check if you see the option Send email or Send Voice Message to get the code

if you cannot get the code that way, ask PM agent to help, you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage