topic funds transfer in Get Support

funds transfer

AiH — Sat, 28 Feb 2026 04:12:30 GMT

I would like to transfer the funds in a Public

non-activated plan to my current plan. How?

Re: funds transfer

hTideGnow — Fri, 27 Feb 2026 19:07:39 GMT

you cannot transfer funds between accounts

However, if the plan was not activated yet, PM support agent usually will be willing to issue refund. Please use the same email address you used for that non-activated account to create a Community account, then message PM CS agent and ask them to cancel the account and issue refund.

submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: funds transfer

Yummy — Fri, 27 Feb 2026 19:08:48 GMT

Every account is unique and there is no link between accounts so you cannot transfer money from one to another account.

You cannot transfer Anything including bonuses, add-ons, etc.