topic My phone is 2G/3G network. in Get Support

My phone is 2G/3G network.

yellow — Tue, 04 Jan 2022 23:19:43 GMT

My phone is 2G/3G network, does it support 4G/LTE network?

Re: My phone is 2G/3G network.

nishufan — Tue, 15 Nov 2016 03:38:47 GMT

Hi @yellow

Can you tell me your phone's model? Or you can use this link to check it.

http://mobility.telus.com/en/ON/phones-and-devices/devicecompatibility.shtml?INTCMP=TcomBYODCompatibilityTool

Thanks

Re: My phone is 2G/3G network.

imcphers — Tue, 15 Nov 2016 03:38:28 GMT

http://willmyphonework.net

Use this site to check the specific make and model of phone against the PM network.

I use a phone that only had 3G and it works fine. It connects at 3G speeds.

Re: My phone is 2G/3G network.

DHammer — Tue, 15 Nov 2016 03:52:13 GMT

Also, don't worry if your phone only supports 3G.

PM's 3G network is fantastic, and the difference between 3G and LTE is barely noticeable in my experience. I know because I originally had LTE disabled on my phone before switching.

I think the only time you would notice is when doing big downloads or uploads.

PM's 3G network is like a day and night difference between a major competitor's 3G-only network. I did side-by-side tests.

Re: My phone is 2G/3G network.

TK — Tue, 15 Nov 2016 11:00:58 GMT

@yellow

Hi,

4G LTE is a hardware capability in the phone. If you are sure your phone is 2G/3G , then it is not compatible, and does not work with 4G LTE bands.

Re: My phone is 2G/3G network.

yellow — Thu, 17 Nov 2016 01:14:33 GMT

Thanks