topic Activation in Get Support

Activation

Lec — Thu, 26 Feb 2026 19:37:10 GMT

We opened an account for my wife a few weeks ago and paid for a subscripton. The SIM card arrived today but I can not activate the card and phone. I have had a lot of trouble signing in. However when I did get in the system asked me to select a subscription.....which I had done when I opened the account.

Can you help me get connedted please

Re: What is the phone number for customer service?

computergeek541 — Thu, 26 Feb 2026 19:36:28 GMT

@Lec wrote:
We opened an account for my wife a few weeks ago and paid for a subscripton. The SIM card arrived today but I can not activate the card and phone. I have had a lot of trouble signing in. However when I did get in the system asked me to select a subscription.....which I had done when I opened the account.
Can you help me get connedted please

Was the Public Mobile smartphone app used. Activation can only completed using the app (not the website).

Re: Activation

softech — Fri, 27 Feb 2026 05:28:00 GMT