topic Re: iMessage fail to activate in Get Support

iMessage fail to activate

Ranger14 — Thu, 26 Feb 2026 04:03:57 GMT

Hi there. I just got off the phone with Apple again. They said my phone number has been temporarily blocked from using iMessage. This happened after my phone got a software update. And to ask you if international SMS is available for my phone. They said they have done everything they can do on their end and that it will have to be resolved with Public Mobile. Do I need a new E SIM?

Re: iMessage fail to activate

softech — Thu, 26 Feb 2026 03:18:30 GMT

@Ranger14 so, you are an existing subscriber and got a new phone?

Or did you just subscribe Public Mobile and try to port in your number from another provider? If so, the port is not completed. You can confirm that by calling yourself from another phone and check if the PM sim card is receiving the call

Re: iMessage fail to activate

hairbag1 — Thu, 26 Feb 2026 03:19:24 GMT

@Ranger14

all plans include International messaging.

Have you tried to network reset ?

Re: iMessage fail to activate

Ranger14 — Thu, 26 Feb 2026 03:19:39 GMT

Hi everyone. I have finally figured it out, after 2 days! Apple kept telling me to wait 24 hours after I requested activation , they had me share my screen with them to go through steps. None of them worked. I just now went into settings -> my number -> and removed the phone number, once I put the phone number back in, I was able to enable iMessage again. Woohoo!